Suite 208 A-LB 29 Main Street, Rouse Hill Town Centre, Rouse Hill, 2155

Code of Conduct

Introduction

Foundational Business Pty Ltd (Trading as Foundational Business Consulting) abides by the
following Code of Ethics. This code of ethics forms part of the commitment of Foundational
Business Consulting and it’s Alliance Partners to:

  • Develop realistic and practical solutions to client problems,
  • Act in the client’s best interests at all times,
  • Render impartial, factually based, independent advice,
  • Accept only those client engagements they are qualified to perform,
  • Behave with integrity and professionalism at all times,
  • Agree with the client in advance on the basis for their professional fees,
  • Safeguard confidential information.

Foundational Business Consulting requires adherence to this Code of Ethics as a condition of
employment and a prerequisite to the establishment of Consulting Alliance Partnerships.

The Code sets out the principles of the ethical practice of business consulting. The purpose of this
Code is to ensure Foundational Business Consulting and our partner consultants, maintain their
professionalism and adhere to high ethical standards while providing services to clients; and also
in their dealings with their colleagues and the public.

The individual judgement of consultants is required to apply these principles and persons may be
liable to disciplinary action under the Foundational Business Consulting rules if their conduct is
found to:

  • Be in violation of the Code, or
  • Bring discredit to the profession or to Foundational Business Consulting or one of its Alliance
    Partners.

Foundational Business Consulting will investigate any such complaint and, amongst other options,
may sever its relationship with a partner consultant if a breach is confirmed.

Foundational Business Consulting Code of Ethics

1. It is the objective of each consultant, as a professional business consultant (mentor or coach), to
assist his or her clients to add value to the client’s enterprise; whether that enterprise takes the
form of a business, a not-for-profit organisation or any element of government.

2. Consultants will serve their clients with integrity, competence, objectivity, independence and
professionalism.

3. A consultant will only accept assignments that the consultant is competent to perform; and, on a
client project, will only assign staff or engage colleagues with knowledge and expertise relevant
to the client project.

4. Before accepting any engagement, a consultant will establish with the client realistic
expectations of the objectives, scope, expected benefits, work plan and fee structure of the
assignment.

5. A consultant will agree in advance with the client on the basis for fees and expenses. A
consultant will charge fees that are reasonable; commensurate with the services delivered, the
value created, and the risk or responsibility accepted.

6. A consultant recognises that the client’s enterprise has many stakeholders whose interests are
sometimes divergent and will seek to balance and reconcile these different interests in their
guidance to the client.

7. A consultant’s advice to the client will be delivered with independence and courage; always
focusing on the long-term best interests of the enterprise as a whole, even when this guidance
may lead to actions such as restructuring or retrenchments that may be painful in the short-
term.

8. A consultant will continually invest in professional development to keep abreast of evolving
knowledge within their profession and in areas of technical expertise.

9. A consultant will treat all confidential client information appropriately; will take reasonable steps
to prevent access to confidential information by unauthorised people and will not take
advantage of proprietary or privileged information, for use by the consultant or others, without
the client’s permission.

10. A consultant will avoid conflicts of interest, or the appearance of such, and will disclose to the
client immediately any circumstances or interests that they believe may influence their judgment
or objectivity.

11. A consultant will offer to withdraw from a consulting assignment when they believe their
objectivity or integrity may be impaired.

12. A consultant will represent the profession with integrity and professionalism in their relations
with clients, colleagues and the general public.

13. A consultant will respect the rights of consulting colleagues and consulting firms and will not use
their proprietary information or methodologies without permission.

14. A consultant will not accept commissions, remuneration, or other benefits from a third party in
connection with any recommendations to a client without that client’s prior knowledge and
consent and will disclose in advance any financial interests in goods or services that form part of
such recommendations.

15. A consultant will refrain from inviting an employee of an active or inactive client to consider
alternative employment without prior discussion with the client.

16. A consultant will not advertise their services in a deceptive manner nor misrepresent or
denigrate individual consulting practitioners, consulting firms, or the consulting profession.

17. A consultant will promote adherence to the Code of Ethics by all other consultants working on
their behalf.

18. A client, a member of the public or a consultant of Foundational Business may report any
perceived violation of the Code of Ethics to Foundational Business Consulting. In the event of
such complaint a review meeting will be convened to investigate and recommend appropriate
actions, including but not limited to: mediation, arbitration or sanction against the consultant
concerned.

Foundational Business gratefully acknowledges and advises that the Foundational Business Code of Ethics has been created based on the Institute of Management Consultants Code of Ethics which can be found at https://www.imc.org.au/code-ethics-pledge

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